The Kona Hawaii Guest House and Micro Spa is an exclusive property where every guest reservation is both important and special to us. Please read our policies carefully as you must agree to them before securing your reservation.
If your travel plans change and you must cancel your reservation, please call us with in 30 (Thirty) days* prior to your arrival date to cancel your reservation.
In the unlikely event that you must cancel with less than 30 (thirty) Days * notice, shorten your stay or check out early, please understand that we must ask you to take responsibility for your entire reservation. If we can rebook your room(s), a full or partial refund will be made.
CHECK-IN / CHECK-OUT
Check-in: by appointment only
Early check-in requires prior approval. Early check-in may be available for a fee of $50 with special advanced notice and arrangements.
Check-out: 11:30 AM
A late check-out fee is equal to another night's rate or $50 (tbt) and requires a special advanced request, especially during busy times.
Absolutely No Smoking inside; however designated outdoor smoking areas are available.
No dangerous, unfriendly, biting ,nipping, or fighting pets allowed.
Owners must pick up after their pets. Please call for help in making arrangements to board your pet.
Supervised children are welcome at Kona Hawaii Guest House!
GIFT CERTIFICATE POLICIES
Gift certificates must be presented at check-in along with a valid driver's license. Gift certificates are transferable. Any remaining amount on gift certificates can be used at a later day up to the expiration date. Gift certificates cannot be redeemed for cash.